pk995 Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") is issued by pk995 ("pk995", "we", "us", "our") and applies to all personal data collected from players and visitors who access the pk995 online betting and casino platform at pk995.bet (the "Platform"). This Policy sets out what personal data we collect, the purposes for which we use it, the legal bases on which we rely, the parties with whom we may share it, and the rights available to you in relation to your personal data.

By registering an account on the Platform, making a deposit, or simply visiting pk995.bet, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Policy, please discontinue use of the Platform. We are committed to handling your personal data with care, transparency and in accordance with applicable data protection principles.

pk995 takes privacy seriously. We are continuously working to align our data practices with recognised data protection standards and to give pk995 players in Bangladesh the clearest possible picture of how their information is used. This Policy should be read alongside our Terms & Conditions, which together form the complete agreement governing your use of the pk995 Platform.

pk995 uses personal data only for the purposes described in this Policy. We do not use your personal data for any purpose that is incompatible with the reasons for which it was originally collected. The specific purposes for which we process personal data from pk995 players in Bangladesh are set out below.

pk995 relies on the following legal bases to process your personal data. For each processing activity, at least one of the following bases applies:

pk995 may share personal data with the following categories of third parties in the course of providing the Platform service to you. All third-party service providers who receive personal data from pk995 are contractually required to handle that data securely, use it only for the specified purpose, and not disclose it further without authorisation from pk995.

The security of your personal data is a high priority for pk995. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures are reviewed and updated on a regular basis to respond to the evolving threat landscape.

Despite the measures we take, no internet-based platform can guarantee absolute security. We encourage all pk995 players to use a strong, unique password for their account, to keep their login credentials confidential, and to contact pk995 support immediately if they suspect their account security has been compromised. pk995 will never ask for your full password by email or chat.

pk995 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The standard retention periods applied by pk995 are as follows: active player account data is retained for the duration of the account relationship; transaction and financial records are retained for a minimum of five years from the date of the transaction in accordance with standard financial record-keeping practice; KYC verification documents are retained for a minimum of five years from the date of the last transaction or account closure, whichever is later.

When personal data is no longer required and no legal retention obligation applies, pk995 will securely delete or anonymise that data. Anonymised, non-identifiable data derived from player activity may be retained for longer periods for statistical and analytical purposes; such anonymised data cannot be used to identify any individual player. Players may request early deletion of their personal data subject to pk995's legal obligations — see the Your Rights section of this Policy for details.

As a pk995 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact the pk995 support team at [email protected] with your account username and a description of the right you wish to exercise. pk995 will acknowledge your request within 5 business days and aim to fulfil it within 30 calendar days.

Please note that certain rights are subject to limitations. For example, pk995 cannot delete personal data that it is legally required to retain for compliance purposes, such as KYC records and financial transaction logs. In such cases, pk995 will explain why full erasure is not possible and what steps can be taken instead.

The pk995 Platform uses cookies and similar tracking technologies to provide you with a consistent, personalised experience. Cookies are small text files placed on your device by your web browser when you visit the Platform. They help pk995 remember your preferences, keep your session active while you are logged in, and analyse how the Platform is used so we can improve it.

You may control cookie usage through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling certain cookies may affect the functionality of the pk995 Platform — for example, disabling session cookies will prevent you from staying logged in during your visit.

The pk995 Platform integrates with third-party game providers, payment processors, and analytics tools to deliver its full range of features. These third-party services may independently collect certain technical data (such as device identifiers or session data) in the course of delivering their services through the Platform. Each third-party provider operates under its own privacy policy and data practices, which are separate from this pk995 Privacy Policy.

pk995 is not responsible for the data practices of third-party providers. We encourage players to review the privacy policies of any third-party services they interact with. pk995 takes reasonable steps to ensure that third-party providers with whom player data is shared are contractually bound to adequate data protection standards, but ultimate responsibility for a third party's own data practices rests with that third party.

The pk995 Platform is strictly for adults aged 21 and above. pk995 does not knowingly collect personal data from any person under the age of 21. If pk995 becomes aware that personal data has been submitted by or collected from a person under 21, that data will be deleted immediately and the associated account will be permanently closed. If you believe that a minor may have accessed or registered on the pk995 Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action without delay.

pk995 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we provide. When we make material changes to this Policy, we will post the updated version on this page with a revised effective date and, where the changes are significant, notify registered players via the email address on their account.

We encourage all pk995 players to review this Privacy Policy periodically to stay informed about how we protect their data. Your continued use of the pk995 Platform following the posting of any updates to this Policy constitutes your acceptance of those updates. The date at the top of this page indicates when this Policy was last reviewed and updated.

If you have any questions, concerns or requests relating to this Privacy Policy or the way pk995 handles your personal data, please contact our support team. All data-related enquiries are handled by our support staff who are available 24 hours a day, 7 days a week.

When submitting a data rights request, please include your pk995 account username, the right you wish to exercise (e.g. access, correction, or deletion), and any relevant details that will help us locate your records efficiently. pk995 will not charge a fee for handling data rights requests in standard circumstances.