pk995 Frequently Asked Questions

Registering on pk995 takes under two minutes. Visit pk995.bet, click the registration link, enter your mobile number, choose a unique username and a strong password, then confirm you are 21 or older. Your account is active immediately and you can make your first deposit via bKash, Nagad, Rocket, or bank transfer right away. Full KYC verification is required before your first withdrawal is processed.

The minimum age to register and play on pk995 is 21 years old. This requirement applies to all players across Bangladesh without exception. pk995 performs age checks at registration and enforces KYC verification before processing any withdrawal. If a player is found to be under 21, their account is suspended immediately and funds are held pending a formal review.

pk995 accepts a National ID card (NID), passport, or driving licence for KYC identity verification. You will also need to submit a selfie holding your ID and proof of your deposit method — for example a screenshot of your bKash or Nagad wallet showing your registered number. Documents are reviewed within 24 hours and you receive an email notification once your account is verified.

To reset your pk995 password, go to the login page and tap Forgot Password. Enter the mobile number or email address registered to your account and follow the verification link or OTP sent to you. If you no longer have access to your registered contact details, email [email protected] with your username and KYC information so the support team can verify your identity and assist with recovery.

No — pk995 strictly allows one account per player. Opening multiple accounts violates the Terms and Conditions and may result in all accounts being permanently closed and associated balances being forfeited. If you suspect a duplicate account exists in your name, contact [email protected] immediately before the issue escalates.

To deposit via bKash, log in to pk995, go to the Deposit section, and select bKash. You will be shown a pk995 merchant number and a transaction reference code. Open your bKash app, send the specified amount to that merchant number using the reference code, then confirm the transaction inside your pk995 account. Funds appear within 2 to 5 minutes. The minimum bKash deposit is ৳200.

bKash deposits on pk995 are credited almost instantly, typically within 2 to 5 minutes of the transaction being confirmed on the bKash network. If your balance has not updated after 15 minutes, verify that you used the correct merchant number and reference code. If the issue persists, contact [email protected] with your bKash transaction ID and the team will resolve it within 2 hours.

The minimum withdrawal on pk995 is ৳500. Withdrawals can be sent to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank, or City Bank. KYC verification must be complete before your first withdrawal is processed. Requests submitted before 6 PM Bangladesh Standard Time are usually processed the same day; later requests are handled the next business day.

pk995 does not charge internal processing fees on standard deposits or withdrawals. Your mobile banking provider — bKash, Nagad, or Rocket — may apply their own standard transaction charges on your end; these are set by the payment provider and are outside pk995's control. For bank transfers, your bank's standard inter-bank transfer fee may apply. We recommend checking your provider's current fee schedule before transacting.

Yes — pk995 supports deposits and withdrawals through Nagad, Rocket, and Upay alongside bKash. The process is identical for each wallet: log in, open the Deposit section, select your preferred payment method, follow the on-screen instructions using the provided merchant number, and your account is credited within minutes. The minimum deposit is ৳200 for all supported mobile wallet methods.

Yes — pk995 covers a full range of cricket betting markets including the BPL, IPL, T20 World Cup, ODI World Cup, and Bangladesh Tigers international series. Typical markets include match winner, top batsman, total runs, fall of first wicket, and live in-play betting. BPL matches and Bangladesh Tigers fixtures are especially popular among pk995 players from Dhaka, Chittagong, Sylhet, and Khulna.

pk995 hosts hundreds of slot titles from top providers including Pragmatic Play and Spribe. The library covers classic 3-reel slots, feature-rich 5-reel video slots, progressive jackpot games, and fish arcade games like Dragon Fishing 2 and Cat Fishing, which are hugely popular with Bangladesh players. All slots are browser-based and mobile-optimised — no app download is required to play.

Yes — the pk995 live casino is fully optimised for mobile browsers on both Android and iOS. You can enjoy Live Roulette, Live Blackjack, Live Baccarat, and live game shows powered by Evolution Gaming and Ezugi directly in your mobile browser without downloading any app. The live lobby loads in high quality even on a standard 4G connection across Dhaka, Chittagong, or Rajshahi.

All pk995 games use certified Random Number Generator (RNG) technology to produce statistically random outcomes that cannot be predicted or altered. Slots and table games are supplied by internationally accredited providers whose RNG systems undergo independent audits. Fish games and crash games use provably fair mechanics. Each game's published RTP percentage is accessible in the game information panel within your pk995 account.

pk995 offers a welcome bonus to newly registered players who make a qualifying first deposit. The exact match percentage, maximum bonus amount, and minimum deposit threshold are displayed on the promotions section of the platform at the time of registration, as bonus terms may be updated seasonally. Always read the full bonus terms before opting in, paying particular attention to the wagering requirement and the completion deadline.

A wagering requirement — also called rollover — is the total amount you must bet using bonus funds before any winnings derived from that bonus can be withdrawn. For example, a ৳1,000 bonus with a 20x wagering requirement means you must place ৳20,000 in qualifying bets before the bonus-derived winnings become withdrawable. Wagering requirements vary by promotion; always check the specific T&C for each pk995 bonus before opting in.

Yes — pk995 runs promotional campaigns that include free spins on selected slot titles. Free spin offers are typically tied to new game launches, seasonal celebrations such as Eid or Pohela Boishakh, or as part of the welcome package. Free spins are credited automatically. Any winnings generated from free spins are subject to the wagering requirement stated in the specific promotion's terms — check the promotions page for current offers.

No — bonus funds and any winnings generated from those funds cannot be withdrawn until the full wagering requirement has been met. Attempting to withdraw before completing the rollover will result in the bonus and bonus-derived winnings being forfeited; only your real-money balance at that point would be eligible for withdrawal. Read the specific bonus terms carefully before opting in to any pk995 promotion.

pk995 is a safe and reliable online betting platform. All data transmitted between your device and the platform is protected by SSL 256-bit encryption. Player accounts are secured with password authentication, and all financial transactions are handled through trusted payment partners including bKash and Nagad. KYC verification is mandatory to prevent fraud and underage access. pk995 uses generic safe phrasing regarding platform safety and recommends all players review the Terms and Conditions for full policies.

If gambling is negatively affecting your finances, relationships, or mental health, act right away — do not wait for things to worsen. Use the pk995 self-exclusion or cool-off tool in Account Settings to pause your account immediately. Then contact our responsible gaming team at [email protected] for confidential guidance. We are trained to assist and can direct you to professional support resources available in Bangladesh.

To self-exclude from pk995, log in and go to Account Settings, then select Responsible Gaming and choose Self-Exclusion. Available periods are 30 days, 90 days, 6 months, and permanent. Alternatively, email [email protected] with the subject line Self-Exclusion Request and your preferred period — our team processes all requests within 24 hours. During the exclusion period your account is suspended and all marketing emails are stopped immediately.

Deposit limits on pk995 allow you to cap how much you can deposit daily, weekly, or monthly. To set a limit, log in and go to Account Settings, then Responsible Gaming, then Deposit Limits — choose your preferred period and enter an amount. Limits take effect instantly when reduced. Increasing a limit is subject to a mandatory 24-hour review period, giving you time to reconsider before the higher limit activates. All pk995 players are encouraged to set a monthly limit that aligns with their personal budget.